Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern All Strammal relationships with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. If you have any questions relating to these terms and conditions please contact us.

Use of The Website

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
6. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
7. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
8. We retains the right to refuse any request made by you.

Term of Sales

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5.  All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
6. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
7. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
8. We retains the right to refuse any request made by you.
   1. The product you ordered are not available from stock.
   2. We are not able to obtain authorisation for your payment.
9. Goods sold and delivered are not refundable. We always conduct serious inspection on our product to make sure that the product is in perfect condition before we dispatch it. However, we can offer an exchange at our discretion if the product you received is proof to defect at the moment you received. Please note that below circumstance must be meet to inquire for product replacement.
   1. You have proof of purchase(receipt, invoice, or others)
   2. The products will be returned in their original packaging with all labels and instruction manuals included, unused and undamaged.
   3. You will return the product within 7 days of purchasing it from us. After 7 days expired, we retain the right to refuse any return request made by you.
   4. You will bear all cost, such as shipping, related to the return of the product to us.
   5. You want to exchange for the same product.
10. We take reasonable care to ensure that the description and specifications of the products are correct before the product being dispatch. However while the colour reproduction is a close representation, a slight dissimilarity of the actual products may occur.
11. The price of all products are quoted in our website from time to time, except in cases of obvious error. These prices exclude delivery costs, which will be added to the total amount due.
12. All the product priced quoted is inclusive of GST / Service Tax and exclusive of shipping fees unless indicated. At such, a total amount to be pay will be show before you confirm your order. By confirming the order, you are agree to pay the total amount as shown in the confirmation page.
13. The price that quoted in our online store may be differ with our store digital platform due to different management team and other constraint.

Shipping Policy

1. It is your responsibility to make sure that the delivery address is correct when you place an order.
2. In the event that the package is returned to us due to the customer’s error in indicating the incorrect and/or insufficient address, a re-delivery fee would be charged and be payable by the customer.
3. We will ensure that parcels are carefully wrapped ad secure before mailing out.
4. We will not held responsible or extend any further service for any damaged, slow delivery or loss packages during the delivery caused by courier company.
5. In the event that your order is damaged or lost in the mailing process, please contact us straight away.
6. Our shipping partner will ensure that they will deliver to the address as indicated by you and ensure that you sign on the confirmation delivery slip.
7. Upon delivery to the stated address, no refund is available due to reason of goods not deliver or service not rented as we already deliver to the respective address that instruct by you.

Privacy Policy

1. We may collect and use the following kinds of personal information:
   1. Information that you provide using for the purpose of registering with the website.
   2. Information about transaction carried out over this website.
   3. Any other information that you send to us.
2. We may use your personal information to:
   1. Administer this website.
   2. Personalize the website for you.
   3. Enable your access to and use of the website services.
   4. Send to you products that you purchase.
   5. Supply to you services that you purchase.
   6. Send to you statements and invoices.
   7. Collect payment from you.
   8. Send you marketing communications.
3. When we discloses your personal information to other agents or sub-contractors for these purpose, the agent or sub-contractor in question will be obligated to use that personal information in compliance with the terms of this privacy statement.
4. In addition to the disclosures reasonable necessary for the purposes identified elsewhere above, we may disclose your personal information to the extent that it is required to do so by law, in connection with any  legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.
5. We will take reasonable technical and organisation precautions to prevent the loss, misuse or alteration of your personal information.
6. We will store all the personal information that you provide on our secure servers.
7. Information relating to electronic transactions entered into via this website will be protected by encryption technology.
8. Record product that you purchase in our online store and retail store to provide after sales services.

​We have the right to revise and amend these terms and conditions from time to time. You will be subject to the policies and terms and conditions in force at the time that you order products from us. You should check this page occasionally to ensure you are familiar with any changes.